GRANSTA Tokyo Station Guide: Shop Directory, Food and Hours
Quick answer
- GRANSTA Tokyo is the shopping and food area inside Tokyo Station, with about 170 shops on B1 and 1F, all but five of them inside the JR ticket gates.
- Bento, deli and sweet shops open 8:00 to 22:00 (21:00 on Sundays and holidays), restaurants open from 10:00, and Ekibenya Matsuri opens at 5:30.
- If you are not boarding a JR train, a platform ticket from a JR machine costs ¥160 and lets you stay inside for two hours.
What Is GRANSTA Tokyo?
GRANSTA Tokyo is the shopping and dining area built into Tokyo Station itself, spread across the 1st floor and B1. The official shop list for October 2026 has about 170 shops, and 164 of them are inside the JR ticket gates.
It is what Japanese call ekinaka, "inside the station". You walk off a Shinkansen or a Yamanote Line train and the bento counters, sweet shops and restaurants are right there.
By type, the official list counts about 70 sweet and souvenir shops, 44 bento and deli counters, 32 restaurants and bars, and a mix of bakeries, cafés, goods shops and convenience stores.
GRANSTA is also a family of shopping areas around the station run by the same company, JR East Cross Station. Only GRANSTA Tokyo is inside the gates.
The others are outside and anyone can walk in.
| Area | Ticket gates | Usual hours | What it is |
|---|---|---|---|
| GRANSTA Tokyo | Inside (5 shops outside) | Food 8:00 to 22:00 (Sun/holidays to 21:00) | Bento, ekiben, sweets, restaurants |
| GRANSTA Marunouchi | Outside | Food 7:00 to 22:00 (Sun/holidays 8:00 to 21:00) | Food, cosmetics and goods, Marunouchi side |
| GRANSTA Yaekita | Outside | Restaurants 11:00 to 23:00, shops 10:00 to 21:00 | Yaesu North side, food and drink |
| GRANSTA Yaesu | Outside | Restaurants 11:00 to 22:00, shops 10:00 to 21:00 | Yaesu side, under the sail-shaped roof |
The rest of this page is about GRANSTA Tokyo, the part inside the gates. For the station as a whole, including exits and the Marunouchi building, start with our Tokyo Station guide.
Where Is GRANSTA in Tokyo Station, and Do You Need a Ticket?
GRANSTA Tokyo is behind the JR ticket gates, along the 1F Central Passage that runs between the Marunouchi and Yaesu sides and on B1 below it, so you need a valid JR ticket or a platform ticket to reach most shops. If you are catching a JR train from Tokyo Station, you can shop on the way to your platform.
If you are only coming to shop, buy a platform ticket (nyujoken) at a JR ticket machine. At Tokyo Station it costs ¥160 for adults and is valid for two hours.
Stay longer and you pay again for each extra two hours. A platform ticket lets you into the station but not onto a train.
Five GRANSTA Tokyo shops are outside the gates, so you can reach them without a ticket.
- T's Tantan (B1, Square Zero) serves tantanmen noodles.
- Honnoriya x marukome (B1, Square Zero) serves onigiri and miso soup.
- DEPOT (B1, Square Zero) is a café bar.
- Hitachino Brewing Marunouchi (1F, North Passage) is a beer bar.
- NewDays Yaesu North Exit (1F, North Passage) is a convenience store.
Each shop on the official site is marked "inside" or "outside the ticket gates", which is the quickest way to check.
Tokyo Character Street, Ramen Street and Okashi Land are not part of GRANSTA. They are in First Avenue on the Yaesu side, outside the gates.
See our Tokyo Character Street guide or Tokyo Ramen Street guide if that is where you are headed.
GRANSTA Tokyo Opening Hours (2026)
Most food shops open at 8:00 and close at 22:00, or 21:00 on Sundays and holidays. Hours depend on the type of shop, so a restaurant may still be closed when the bento shops are busy.
| Type of shop | Mon to Sat | Sun and holidays |
|---|---|---|
| Bento, deli and sweets | 8:00 to 22:00 | 8:00 to 21:00 |
| Restaurants | 10:00 to 22:00 | 10:00 to 21:00 |
| Goods, cosmetics, services | 10:00 to 21:00 | 10:00 to 21:00 |
| Ekibenya Matsuri (ekiben) | 5:30 to 22:00 | 5:30 to 22:00 |
| Ekibenya Odori (ekiben) | 6:00 to 21:00 | 6:00 to 21:00 |
Two details catch people out. On a run of public holidays, shops close at 21:00 only on the last day of the holidays. And some shops keep their own hours.
The earliest is Ekibenya Matsuri, which opens at 5:30 for the first Shinkansen. Hours can also change during Golden Week and New Year, so check the shop page before a holiday trip.
For breakfast before 8:00, the two ekiben shops are your only choice inside GRANSTA. From 8:00, when the food shops open, the bakeries are the quick choice, such as Curly's Croissant on B1 and Daisy Tokyo on the 1F North Passage.
GRANSTA Tokyo Directory by Area and Floor
GRANSTA Tokyo is divided into seven named areas, four on 1F and three on B1. The area names are on the station signs and on the official map, so they are the easiest way to find a shop.
This directory follows the official shop list for October 2026.
| Area | Floor | What you find | Shops to know |
|---|---|---|---|
| Central Passage | 1F | Ekiben, gifts, restaurants | Ekibenya Matsuri, Ekibenya Odori, nuevo by BUNMEIDO, DEAN & DELUCA |
| North Passage | 1F | Bakeries, quick meals, bars | Daisy Tokyo, Kinokuniya Entree, Hitachino Brewing (outside the gates) |
| Keiyo Street | 1F | Bento, sweets, bakeries | Tokyo Milk Cheese Factory, BURDIGALA, Kaneko Hannosuke tendon |
| Atrium | 1F | Cafés, sweets, noodles | Ladurée, Tonkatsu Maisen Shokudo, Sobaichi |
| Square Zero | B1 | Most bento counters and restaurants | Kiyoken, Asakusa Imahan, Station Restaurant The Central |
| Gin no Suzu | B1 | Sweet shops, the old meeting point | Toraya, Pierre Marcolini, NIPPON RAMEN Rin |
| Underground Marunouchi | B1 | Sweets, cafés, goods | Butter Milk Lab., Fortnum & Mason, Nakagawa Masashichi |
Central Passage, North Passage, Keiyo Street and the Atrium on 1F
The Central Passage (Chuo Tsuro) runs across the station between the Marunouchi and Yaesu sides. It holds the two big ekiben shops plus gift shops and HANAGATAYA, a shop of regional food and drink (a second HANAGATAYA branch is closed for refitting from 29 September to 26 October 2026).
The North Passage and the Keiyo Street area towards the Keiyo Line have bento, bakeries and quick meals. The Atrium (Fukinuke) area has cafés and sweets under a high ceiling.
Square Zero, Gin no Suzu and the Underground Marunouchi Area on B1
Square Zero is the largest food zone, with most of the bento counters and sit-down restaurants, plus a second Ekibenya Matsuri. Gin no Suzu, the Silver Bell area, is named after the station's long-standing meeting point and is lined with sweet shops.
The underground Marunouchi area, inside the Marunouchi Underground gates, has sweets, cafés and goods shops such as Hobonichi Techo and a UNIQLO.
Japan Trails runs private walking days in Tokyo, six hours for US$550 for up to four guests, and a day can include Tokyo Station and lunch at GRANSTA. See our tours in Tokyo.
Bento and Ekiben at GRANSTA Tokyo
Bento is the main reason to come. GRANSTA Tokyo has 44 bento and deli counters across B1 and 1F, plus Ekibenya Matsuri, which stocks over 150 kinds of regional ekiben.
If you are boarding a Shinkansen, buy lunch here before the Shinkansen gates, where the choice is much smaller.
The counters in Square Zero (B1) are a good place to look for well-known Japanese names in bento form.
- Kiyoken sells Yokohama's well-known shumai dumplings and shumai bento.
- Asakusa Imahan, an old Asakusa restaurant, packs sukiyaki beef into bento.
- Tonkatsu Maisen makes breaded pork cutlet sandwiches and bento, an easy choice for children.
- Date no Gyutan Honpo grills beef tongue Sendai style.
- Tsukiji Kiyomura has sushi to take away.
- Mamedanuki makes inari sushi (rice in sweet fried tofu), which most children like.
For the ekiben shops, Ekibenya Matsuri (5:30 to 22:00) is the biggest, and Ekibenya Odori next door (6:00 to 21:00) sells Matsuri's best sellers for a faster choice. Our guide to Ekibenya Matsuri and Odori covers the shops, and the best ekiben at Tokyo Station covers which boxes to buy.
Eat ekiben on the Shinkansen or a limited express, not on local commuter trains. There are few benches inside GRANSTA, so plan to eat on board.
GRANSTA Tokyo Restaurants Inside the Station
For a sit-down meal, head to Square Zero on B1, where most of GRANSTA Tokyo's 32 restaurants and bars are. Restaurants open at 10:00, and the lunch and early evening rush is when office workers and travellers arrive together, so eat before 11:30 or after 14:00 if you can.
A sit-down lunch here takes about 45 minutes. A bento stop takes 10 minutes.
These suit families.
- Station Restaurant The Central (B1, Square Zero) serves yoshoku, the Western-style dishes Japanese children grow up on.
- Kaiten Zushi Haneda Ichiba (B1, Square Zero) is conveyor-belt sushi, which children enjoy watching even if they only take the egg.
- Tonkatsu Maisen Shokudo (1F, Atrium) has pork cutlet and rice bowls.
- Sobaichi (1F, Atrium) serves buckwheat noodles, quick and inexpensive.
- NIPPON RAMEN Rin TOKYO (B1, Gin no Suzu) saves you crossing to Ramen Street for ramen.
- Rai Tokyo Honmaru (1F, Atrium) is a second ramen choice on the ground floor.
- T's Tantan (B1, outside the gates) makes tantanmen without meat, fish or dairy, useful for vegetarian and vegan travellers.
For adults, Kinki University Fisheries Laboratory Hanare (1F, Central Passage) serves farmed fish from the university's own research, and Hasegawa Saketen (B1, Square Zero) is a sake bar for a glass before the train. For a coffee, there are bakeries and cafés in every area, from BURDIGALA TOKYO in Gin no Suzu to the Fortnum & Mason tea stand in the underground Marunouchi area.
Tokyo Souvenirs and Sweets
GRANSTA Tokyo is one of the best places in Tokyo to buy edible gifts. About 70 of its shops sell sweets and souvenirs, many with boxes made only for this station.
The sweet shops are concentrated in Gin no Suzu and the underground Marunouchi area on B1, and along the 1F Central Passage.
Look for these names.
- Toraya, the classic yokan bean-paste confectioner, is in Gin no Suzu.
- Tokyo Milk Cheese Factory (1F, Keiyo Street) makes cheese cookies, a reliable gift.
- Butter Milk Lab. It sells butter biscuits and cakes in the underground Marunouchi area.
- nuevo by BUNMEIDO (1F, Central Passage) sells castella sponge cake from a long-established maker.
- Pierre Hermé Paris (B1, Square Zero) and Ladurée (1F, Atrium) sell French macarons for a treat on the train.
For gifts, allow 30 minutes. The best-selling boxes sell out on busy afternoons and weekends, so buy gifts in the morning or the day before you fly.
Check the "best before" date on the box if you are taking it home. For more gift ideas from all over Tokyo, see our Japanese souvenir guide.
Luggage, Tax-Free and Other Services
GRANSTA Tokyo has the services a traveller needs on the way to a train, including cloakrooms, coin lockers, tax-free help and currency exchange. Use them before you start shopping so you are not dragging a suitcase through the crowds.
Allow 10 to 15 minutes at a cloakroom on a busy morning.
- Cloakrooms. Ecbo cloak runs staffed luggage storage in GRANSTA Tokyo, and some counters offer same-day delivery to your hotel. Hours vary by counter.
- Coin lockers. Lockers stand at most gates and on B1. The Suica lockers show live availability on the official To Locca map and the TOKYO STATION NAVI app. Large lockers fill by mid-morning on busy days.
- Tax-free. The GRANSTA tax-free service runs 8:30 to 21:00, in the shop or at the duty-free counter depending on the shop. Since 1 November 2026, Japan has used a refund system. You pay the tax at the till and claim it back at the airport when you leave. Food you eat in Japan is not refunded.
- Currency exchange. Machines handle 31 currencies, including US dollars.
- Wi-Fi and payment. The station has free Wi-Fi. Most shops take credit cards and IC cards such as Suica.
Tax rules are set by the government and can change, so check the official tax-free page before you shop.
Visiting GRANSTA Tokyo with Kids
GRANSTA Tokyo works well with children if you go outside the rush hours and keep it short. Weekday mornings from about 7:30 to 9:30 and evenings from about 17:30 to 19:30 are when commuters fill the passages, which is hard with a stroller.
ONOI recommend GRANSTA, for example while you wait for your Shinkansen.
- Lifts. The main passages are flat, and lifts connect B1, 1F and the platforms. The official accessible route map on the Tokyo Station City site shows step-free routes.
- Baby rooms and toilets. These are marked on the official Tokyo Station map. There is a baby bed and nursing room in Square Zero on B1.
- Picky eaters. Inari sushi, onigiri, tonkatsu sandwiches and the bakeries are the safe choices.
- Allergies. Labels are in Japanese. A translation app on the label helps. When unsure, choose a simple box.
If you would rather not work out the station alone, our private Tokyo tour with kids plans lunch, lifts and allergies before the day. Tokyo Station sits in the middle of many first days in Tokyo.
Our guide to things to do in Tokyo with kids shows how it fits with Asakusa and the Imperial Palace.
Frequently Asked Questions
- Do I need a ticket to enter GRANSTA Tokyo?
-
For most shops, yes. GRANSTA Tokyo is inside the JR ticket gates, so you need a JR ticket or a platform ticket (nyujoken), which costs ¥160 at Tokyo Station and is valid for two hours. Five shops on B1 and the North Passage are outside the gates.
- What are GRANSTA Tokyo's opening hours?
-
Bento, deli and sweet shops open 8:00 to 22:00, and to 21:00 on Sundays and holidays. Restaurants open at 10:00. Ekibenya Matsuri opens earlier, at 5:30, and Ekibenya Odori at 6:00. Some shops keep their own hours.
- How many shops are in GRANSTA Tokyo?
-
The official shop list for October 2026 has about 170 shops, including around 70 sweet and souvenir shops, 44 bento and deli counters, 32 restaurants and bars, and bakeries, cafés and goods shops.
- What floor is GRANSTA Tokyo on?
-
GRANSTA Tokyo is on 1F and B1 of Tokyo Station. The ekiben shops are on the 1F Central Passage. Most restaurants and bento counters are in Square Zero on B1.
- Is there a GRANSTA Tokyo directory or map?
-
Yes. The official GRANSTA site lists every shop with its floor, area and whether it is inside or outside the gates, and has 1F and B1 floor maps in English. The directory table on this page shows the seven areas and the shops to know in each.
- Is Tokyo Character Street part of GRANSTA?
-
No. Tokyo Character Street is in First Avenue, on B1 of the Yaesu side, outside the ticket gates. You can visit it without a ticket.
- Can I get tax-free shopping at GRANSTA Tokyo?
-
Yes, at participating shops, with your passport. Since 1 November 2026 Japan has used a refund system. You pay the tax at the shop and get it back at the airport on departure. Check the official tax-free page.
- Where can I leave luggage at GRANSTA Tokyo?
-
You can use the staffed cloakrooms in GRANSTA Tokyo or the coin lockers near the gates. The Suica lockers show live availability in the official TOKYO STATION NAVI app.
GRANSTA Tokyo
Address
1 Chome-9-1 Marunouchi, Chiyoda City, Tokyo 100-0005
Nearest station
Tokyo Station (Shinkansen / Tokaido / Yokosuka / Sobu / Keihin-Tohoku / Yamanote / Chuo / Keiyo / Ueno-Tokyo / Tokyo Metro Marunouchi)
Sources
https://www.gransta.jp/en/
https://www.gransta.jp/mall/gransta_tokyo/
https://www.gransta.jp/mall/gransta_tokyo/ekibenyamatsuri/
https://www.gransta.jp/mall/gransta_tokyo/ekibenyaodori/
https://www.gransta.jp/mall/gransta_marunouchi/
https://jr-group.jp/platform-ticket/
https://www.tokyostationcity.com/en/information/
https://www.japan.travel/en/plan/japans-tax-exemption/
Plan a Private Day with a Local
Every tour is private, for your group only, and planned with you before you arrive. From US$550 per group for a day on foot in Tokyo or Yokohama, or from US$890 for a day trip by train to Kamakura, Hakone or Mt. Fuji. Travelling with children? See our Tokyo private tour with kids.
Free Consultation
Japan Trails Newsletter
Free Newsletter Sign‑Up
Subscribe to our newsletter and receive a handpicked list of restaurants that Japanese locals go to.
-
Family-Friendly Izakaya in Shinjuku: 6 Non-Smoking Places
-
Hakone Ryokan with Private Onsen for Families
You might also like
-
Imperial Palace Tokyo: A Visitor Guide to the East Gardens, Nijubashi and the Palace Tour -
Hatsumode: A Guide to Your Japanese New Year Shrine Visit -
Mitsubishi Ichigokan Museum, Tokyo: A Visitor's Guide -
Ekibenya Matsuri and Odori at Tokyo Station: Where They Are and How to Buy -
KITTE Marunouchi: Rooftop Garden, Free Museum and Floor Guide -
Tokyo Station Marunouchi Building: Red-Brick History, Domes and Photo Spots
