Visit Japan Web Guide 2025 – How to Use & Register

Visit Japan Web – What It Is and Why You Should Use It

Visiting Japan can be overwhelming, especially when going through arrival procedures like immigration and customs.
Fortunately, Visit Japan Web offers a streamlined online process that significantly reduces wait times and hassle upon arrival. In this section, we’ll explain what Visit Japan Web is, why it’s helpful, and whether it’s mandatory or optional.
Definition and Purpose
Visit Japan Web is an official digital platform provided by the Japanese government, designed to let tourists pre-register arrival procedures—including immigration, customs, and tax-free declarations—online before arriving in Japan.
Originally launched during the COVID-19 pandemic, it has since evolved into the primary way to complete arrival paperwork efficiently.
Is It Required?
No, using Visit Japan Web is not mandatory.
Travelers can still fill out traditional paper forms upon arrival. However, opting for online registration is highly recommended because:
- It typically speeds up entry significantly—users often advance through immigration and customs much faster than those using paper forms.
- Some airlines no longer distribute forms onboard, making Visit Japan Web a convenient alternative.
Thus, while optional, Visit Japan Web is strongly advised for a smoother arrival.
Visit Japan Web – Step-by-Step Guide on How to Use It
Preparing your arrival via Visit Japan Web is straightforward.
In this section, we’ll walk you through each step of how to use the service, from setting up an account to generating the essential QR codes.
Step 1 — Account Registration and Traveler Details
First, create your Visit Japan Web account with a valid email and secure password. After email verification, log in and enter your personal details, including passport information and (optionally) your intended accommodation in Japan.
You can also register up to 10 family members following the exact same itinerary.
Step 2 — Register Your Trip
Next, register your specific trip. Enter data such as:
- Planned arrival date
- Flight number and airline code
- First-night accommodation details (postal code, prefecture, city/ward, address, hotel name, contact)
This ensures all necessary entry information is preloaded for processing.




Step 3 — Immigration, Customs, and Health
After trip registration, proceed with the arrival procedures:
- Health confirmation (optional but available): declare whether you’re in good health.
- Immigration and Customs: complete the formalities online, including purpose of visit, duration of stay, and answers to import-related questions.
Once complete, you will receive a QR code for immigration and customs clearance.





Step 4 — Displaying and Using the QR Code
After completing the immigration and customs forms, your trip dashboard will show a “Display QR Code” button. Tap it to view your unique QR code. Important notes:
- Screenshots or printed copies of the QR code are not accepted. You must access it via the Visit Japan Web site or mobile app online.
- If free airport Wi-Fi is unavailable or unstable, you can also use the Visit Japan Web app offline mode.
At immigration and customs, simply present your QR code for scanning. After scanning, your passport will still be stamped as usual.



Visit Japan Web Benefits – Why You Should Use It
When planning a trip to Japan, even the smallest efficiency can make a big difference in how smoothly your arrival goes.
Visit Japan Web is more than just a digital form—it’s a tool that can save you time, reduce stress, and help you start your journey on the right foot.
From speeding up immigration and customs to simplifying tax-free shopping, its advantages are especially valuable for first-time visitors and frequent travelers alike.
Here’s a closer look at why making use of this service is worth your time.
Faster Entry and More Convenience
Anecdotal experiences from travelers consistently highlight the speed advantage:
“Much faster if you do so, else you’ll have to fill up the paper forms on arrival.”
“We breezed through with the QR code.”
(Reddit)
Using Visit Japan Web often means skipping long queues and completing arrival formalities in minutes instead of an hour or more.
Bundled Procedures in One Platform
Visit Japan Web combines immigration, customs, and (optionally) tax-free registration into a single online platform. This consolidates all arrival paperwork, saving time and complexity.
Offline Capability for Peace of Mind
Even if airport connectivity fails, the Visit Japan Web app offers an offline mode to access your QR code. This ensures that no last-minute tech glitch ruins your smooth entry.
Summary Table – Quick Comparison
Process | While Using Visit Japan Web | Without Visit Japan Web |
---|---|---|
Immigration and customs | Fast QR-based entry lanes | Manual paper forms, longer wait |
Passport stamp | Still applies | Still applies |
Tax-Free shopping | QR simplifies payment process | Passport needed for purchases |
QR access | Live via app/website (incl. offline app) | Not applicable |
Required? | Optional but highly recommended | Via traditional paper forms |

FAQ About Visit Japan Web
This section addresses common questions and helps troubleshoot either in preparation or at the airport.
- Can I Include Family Members in One Account?
-
Yes—you can register up to 10 family members in one account and one trip, provided they share the same itinerary. Each traveler will receive their own QR code; ensure each person has their code accessible.
- Do I Still Get a Passport Stamp?
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Yes. Visit Japan Web QR codes are only for processing formalities; immigration officers still stamp passports as usual.
- Are Screenshots Accepted?
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No. Screenshots or printed QR codes are not accepted. You must access the code live via the website or app—ideally with internet access or offline app ready.
- What About Tax-Free Shopping?
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Visit Japan Web includes an optional tax-free registration. Upon completing it, you’ll receive a QR code to present at participating shops—reducing the need to show your passport.
- How Long Does Registration Take?
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Depending on how well-prepared you are, the process takes around 15–20 minutes. Set aside some time ahead of your trip to avoid last-minute rush.
Conclusion — Use Visit Japan Web for a Hassle-Free Arrival
To recap:
- Visit Japan Web is an official service that lets tourists pre-complete immigration, customs, and tax-free procedures online.
- Although optional, using it offers major advantages—speed, convenience, and simplicity.
- All you need is about 15–20 minutes before travel to register and access your QR code.
- Avoid common pitfalls by ensuring you have internet access at the airport or the offline app ready, and remember: no screenshots—only live QR code display.
Using Visit Japan Web ensures you can kick off your Japanese journey fresh and relaxed—so you can focus on exploring instead of paperwork.

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