How to Book Shinkansen Tickets on Klook

09/13/202509/15/2025

Contents

Klook Shinkansen ticket – Key Points to Know

Booking a Klook Shinkansen ticket can save you time, avoid long queues, and simplify your Japan travel itinerary.

Understanding the book Shinkansen on Klook process in advance is crucial, since Shinkansen station names, seat types, and requirements differ from regular train bookings.

In this section, we focus on the essential points every traveler should know before purchasing via Klook.

Why Klook Is So Convenient for Travelers

One of the biggest reasons to book Shinkansen on Klook is the convenience of receiving a QR code voucher immediately.

No need to queue at the station.

Klook supports multiple languages and currencies, making the purchase accessible even before arriving in Japan.

Thanks to the official partnership with JR lines, the process is streamlined and reliable.

Differences Between Klook and JR Official Booking Platforms

While JR’s own platforms like SmartEX or JR East/West websites offer official booking, Klook Shinkansen ticket options add flexibility by handling multiple JR lines in one place.

However, seat-specific preferences may still require booking via SmartEX or official JR platforms.

How to Buy Shinkansen Tickets on Klook

Here is a detailed guide to book Shinkansen on Klook step by step.

From searching for your route to receiving the final QR code, each part of the process is clearly laid out.

Follow these steps carefully to ensure a smooth booking experience.

Step 1 – Search “Shinkansen” on the Klook App

To start booking your Shinkansen ticket on Klook, open the Klook app or official website and type “Shinkansen” into the search bar.

The top result will usually appear as “Japan Shinkansen & Train Tickets”, so choose this option.

After that, you can enter your departure station, destination, and travel date.

(1) Type "Shinkansen" — (1) Type “Shinkansen”

(2) Select "Japan Shinkansen & Train Tickets" — (2) Select “Japan Shinkansen & Train Tickets”

Step 2 – Select Departure, Destination, and Travel Date

When you book Shinkansen on Klook, ensure you choose the accurate departure and arrival stations.

City names don’t always match station names.

For example, if traveling to Osaka, select “Shin-Osaka” rather than “Osaka,” because Shinkansen trains don’t stop at Osaka Station.

Choosing the correct date and station will display only valid Shinkansen services.

Step 2 – Select Departure, Destination, and Travel Date

Step 3 – Choose Your Desired Shinkansen Service

After entering route and date, you’ll see options like Nozomi, Hikari, Kodama (on Tokaido/Sanyo), Mizuho, Sakura, etc.

These trains differ in speed and number of stops—Nozomi is fastest, Kodama stops at every station.

If you have a tight schedule, picking the fastest available train (Nozomi/Mizuho) is recommended.

Step 3 – Choose Your Desired Shinkansen Service

Step 4 – Select Seat Type

Klook offers book Shinkansen on Klook seat types including Ordinary Car and Green Car.

During peak seasons (Golden Week, Obon, New Year), non-reserved seats can sell out quickly, so reserving is safer.

If you want a quieter, more spacious ride, choose a Green Car seat—just note it costs more.

Step 5 – Choose Payment Method

Klook supports multiple payment methods—credit/debit card, PayPal, Apple Pay, and others, depending on your country.

Make sure your passport name matches the name used in booking to avoid issues during boarding.

Always review train details (time, station, seat type) before confirming payment.

Step 6 – Retrieve and Confirm Your QR Code

Once payment is done, Klook issues a QR code via the app or email.

This serves as your boarding pass. On many routes (e.g., Tokyo↔Shin-Osaka, Shin-Osaka↔Hakata, etc.), you can board directly with this QR code—no need for physical tickets.

Still, screenshot it in case of weak internet at the station.

Step 6 – Retrieve and Confirm Your QR Code

Klook Shinkansen ticket – Important Things to Know

Even though book Shinkansen on Klook is very convenient, certain limitations and rules apply.

Knowing them in advance prevents surprises and ensures a stress-free journey.

Below are key cautionary points to keep in mind.

Limitations on Exact Seat Selection

Klook does allow seat type selection but does not guarantee exact seat numbers—e.g., window side or next to your group—unlike official JR platforms like SmartEX.

If seat adjacency or specific positions are critical, consider booking via official JR sites.

Klook will still attempt to honor preferences but cannot guarantee them.

Refunds, Cancellations, and Changes Policy

Once your Shinkansen ticket from Klook has been issued, refunds and changes are often restricted or carry a fee.

You can usually cancel or modify only before issuance; after that, it’s final.

Always check the “How to use” section and terms for your specific route on Klook before proceeding.

Boarding Exceptions and Route-Specific Variations

Although many routes now support QR code boarding, not all Shinkansen lines do yet.

Some shorter or less common routes may still require you to exchange for physical paper tickets at the station.

Always check route-specific details on the Klook confirmation page before assuming QR code access.

FAQ About Klook Shinkansen Ticket

Here are answers to frequent questions about using Klook Shinkansen ticket services effectively.

This should clear common doubts and make your travel planning smoother.

If your question isn’t covered, Klook’s Help Center or customer support can assist further.

Can I board directly with the QR code?: Yes, on many major routes such as Tokaido (Tokyo ↔ Shin-Osaka), Sanyo (Shin-Osaka ↔ Hakata), and parts of Kyushu, QR code boarding is supported.
What is the difference between Reserved and Non-Reserved seats?: Reserved seats guarantee your seat; non-reserved seats are first-come, first-served and may be crowded during peak times.
When should I book for peak travel periods?: It’s wise to book 3–4 days in advance during Golden Week, Obon, or New Year holidays to secure both seats and special options like Mt. Fuji views.
Does the Japan Rail Pass cover Nozomi or Mizuho trains?: No; the JR Pass does not cover the fastest services (Nozomi, Mizuho). You must pay separately or choose Hikari/Sakura services.