Our cancellation policy depends on the type of tour you book.

For group tours:
A 50% cancellation fee will be charged for cancellations made one day before the event or later (Japan time).

For custom tours:

• Cancel 72 hours or more before the tour: Full refund
• Cancel within 72 hours of the tour: 50% cancellation fee
• No-shows are non-refundable

For detailed information, please check the cancellation policy listed on each tour product page, as it may vary slightly depending on the tour. If you are unsure, feel free to contact us directly.